Life happens, we get it. You can cancel your lodging reservation without penalty by contacting us at least 15 days before your scheduled arrival date, or 30 days before if you’re staying with us during a holiday season.
Cancellations made within 15 days of your scheduled arrival date, or within 30 days if you’re staying with us during a holiday season, may be issued a refund ONLY if another party reserves your room.
To reiterate, you must contact us at least 30 days in advance to cancel without penalty for these holiday seasons:
- Presidents’ Weekend
- Martin Luther King Weekend
- Memorial Day Weekend
- July (the entire month)
- Labor Day Weekend
- BMW Weekend
- Thanksgiving Week
- Christmas Week (Week before and after Christmas)
- New Year’s Week (Week before and after New Year’s)