A Note on Rebookings

Sipapu is open for business. Today there’s fresh snow on the ground, and we can’t wait to hit it. We love the outdoors and know you do, too, and we want to stay open so you can enjoy it as long as you possibly can. We are also closely monitoring and following guidance from local and state officials, as well as the Centers for Disease Control (CDC). We are working hard to clean, disinfect and care for our customers and employees in this uncertain time. 

Lodging Guests 

Existing Reservations through April 12: Rebook your ski trip at your convenience. We’ll provide you with a resort credit equal to your lodging balance on the account to be applied to the new reservation. The new reservation must be made for stays within one year of the original arrival date.

How does it work? Send us a quick note to customerservice@sipapu.ski with your arrival date in the subject line of the email, and let us know if you do not intend to visit by our closing date of April 5, 2020. At that point, our staff will convert your existing reservation into a dollar-value credit that can be used toward the purchase of future lodging within one year of your original arrival date. The credit cannot be used for lift tickets, lessons, rentals or other products at Sipapu. At a later date in the coming weeks, we will contact you regarding your credit confirmation information. When you’re ready to select your new trip dates and/or make an online purchase using your credit, you will use your confirmation number to make a new booking using the credit.

We ask for patience during the process, as we will be processing requests one-by-one to provide attention to every guest’s requests.