Online Terms and Conditions

  • Winter Tickets, Lessons, and Rentals
  • Power Products
  • Multi Day Flex
  • Passholder Rules
  • Season Pass Refund Option
  • Gift Cards
  • 100 Day Guarantee
  • LIft Ticket Refunds

Winter Tickets, Lessons, and Rentals

Online Tickets, Rentals, Lessons:

  • Do not always guarantee the lowest price. Other specials may be available.
  • Are date specific and valid only for the date purchased.
  • Tickets are non-refundable on the day of validation without exception, beginning at 12:00 am. day-of.
  • Within 48 hours of the purchase, you are eligible for a 100% refund.
  • After 48 hours of purchase, up to 11:59 pm on the day before your ticket is valid, you may be eligible to receive a Snowcheck, which expires at the end of the 19/20 season.
  • Snowchecks can be used for everything but lodging, including rebooking your tickets, and can be used like a gift card on the mountain for things like food, beverages, lessons, rentals, and lift tickets. Please contact us if you need a refund and you meet the criteria for a cash refund or snowcheck. 

Discounts cannot be combined with other offers.

Skis or Snowboard required for lift access during winter season. We do not guarantee parking, road conditions, weather conditions, snow conditions, open terrain, or number of lifts operating. Please arrive early. Hours and Operations vary. Please visit for current information.

Purchasing rentals does not guarantee availability on rentals. Rentals are issued on a first come first serve basis. 

Ticket, Rental and Lesson purchases may be refunded in specific cases of injury or jury duty when refund is requested BEFORE the date valid.  Requests for refunds are considered on an individual basis and are subject to qualifying circumstances and documentation.  For more information, please contact us. 

Permission to Film or Videotape: Purchase of this ticket or pass constitutes consent for Sipapu to use any film, video or reproduction of image and/or voice of a Pass or Ticket Holder for any purpose whatsoever without any payment or notification to the Pass or Ticket Holder.